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SPEEDbit Video Accelerator FAQ's


User Interface


What is SPEEDbit Video Accelerator?
SPEEDbit Video Accelerator is a ground-breaking, award winning application that improves your web video viewing experience by significantly reducing buffering and freezing problems when you play web videos from sites such as YouTube. When playing a video from one of the over 165 supported video sites SPEEDbit Video Accelerator automatically kicks in and makes your video stream much faster so you don't have to wait for it to load or waste your time as your video gets stuck.

How do I use SPEEDbit Video Accelerator?
Just install SPEEDbit Video Accelerator and let it work for you. Continue to browse and watch videos as you always have and SPEEDbit Video Accelerator will automatically accelerate the videos, letting you watch them immediately without waiting. Just install Video Accelerator once and you'll enjoy faster streaming videos without the frustrating wait.

How does SPEEDbit Video Accelerator work?
With SPEEDbit Video Accelerator installed, your web browser downloads streaming videos with patented multi-connection technology. Unlike the normal browser connection, SPEEDbit Video Accelerator uses unique patent-pending technology to load videos through multiple-simultaneous connections. The end results are a significantly faster connection, videos that play without interruption, and no wait for your favorite videos.

How can I tell if SPEEDbit Video Accelerator is working properly?
The Now Accelerating message appears from your desktop tray icon each time SPEEDbit Video Accelerator improves the performance of a YouTube style video. When SPEEDbit Video Accelerator is active, the progress bar animation indicates the video is being loaded with multi connection streaming, as opposed to the standard single connection. The SPEEDbit Video Accelerator Tray Icon also lets you know acceleration is active by displaying an acceleration indication.

Is there a way to measure video acceleration?
You can use a third-party bandwidth utility such as DU Meter that provides a graphical display of internet data transfer rates, and technical support on how to measure the level of acceleration. These utilities will allow you to compare your connection speed with SPEEDbit Video Accelerator to your normal connection speed.

Does SPEEDbit Video Accelerator accelerate all videos around the web?
SPEEDbit Video Accelerator accelerates videos from more than 165 leading video sites such as YouTube, Dailymotion, Metacafe, Break, and more. New video sites are constantly being added to the list of sites supported by SPEEDbit Video Accelerator. Not every video needs to be accelerated, and Video Accelerator kicks in only when videos can be streamed faster than with a normal connection. Click here to see a list of supported sites.

What are the differences between the versions of SPEEDbit Video Accelerator?
SPEEDbit Video Accelerator is currently available in three versions.
  • SPEEDbit Video Accelerator: The free Windows version of SPEEDbit Video Accelerator providing accelerated streaming videos from over 165 video sites such as YouTube.
  • SPEEDbit Video Accelerator Premium: Available for purchase with a yearly subscription. Featuring acceleration of HD Videos and iTunes downloads in addition to Normal and HQ video acceleration.
  • SPEEDbit Video Accelerator for Mac: Available for a free two-week trial or for purchase with a yearly subscription. Featuring acceleration of HD Videos and iTunes downloads in addition to normal video acceleration.

What is Normal Video Acceleration?
Normal Video Accelerator is for the most common kind of videos on sites such as YouTube with bit rates up to 100 KBps.

What is HQ (High Quality) Video Acceleration?
HQ Acceleration enhances large and higher resolution videos. HQ videos have bit rates between 100 and 200 KBps.

What is HD (High Definition) Video Acceleration?
HD Video is the highest resolution of web videos. HD videos have bit rates over 200KBps. HD Video Acceleration is available only in SPEEDbit Video Accelerator Premium.

What is iTunes Downloads Acceleration?
iTunes Downloads Acceleration lets you receive all your iTunes music, music videos, movies, and TV show downloads as fast as possible.

What web browsers are supported by SPEEDbit Video Accelerator?
SPEEDbit Video Accelerator works with all major browsers including: Internet Explorer 11 / 10 / 9 / 8 / 7 / 6, Chrome, FireFox 3 / 2, Safari, Opera, Netscape, Maxthon, AOL, and Flock.

If I have more questions about SPEEDbit Video Accelerator or need technical support, whom can I contact?
If you have any questions or need assistance using SPEEDbit Video Accelerator, please email support@videoaccelerator.com and we will help you as best we can.

How do I remove SPEEDbit Video Accelerator from my computer?
You can uninstall SPEEDbit Video Accelerator by following the standard uninstall procedure.
  1. From the Start menu, navigate to the SPEEDbit Video Accelerator program folder.
  2. Click Uninstall SPEEDbit Video Accelerator.
  3. Restart your computer.
Additionally you can uninstall SPEEDbit Video Accelerator using the Add/Remove Programs control panel.

What is Real Time Video Tweeting?
SPEEDbit Video Accelerator includes built-in Twitter integration that lets you tweet the videos you like while you are watching them. When you play any video on YouTube, the "Tweet this Video" message appears after a short wait. Click the message to post update the video's name and a shortened URL on Twitter.

Why does the default Twitter update text contain brackets?
SPEEDbit Video Accelerator provides you with a default tweet that you can post to Twitter. This tweet includes placeholders for the video name and for the short URL link that will be posted. These placeholders are surrounded by brackets like these: <placeholder>

When you post your tweet, these placeholders will be replaced by the actual video name and short URL. While you can change the text and rearrange it however you like, it is important not to change the placeholders themselves otherwise the link or Video name will not be posted.

User Interface

Can I turn off the Now Accelerating message without loosing acceleration of my videos?
Yes. To deactivate the Now Accelerating message without disabling video acceleration, simply right-click the SPEEDbit Video Accelerator system tray icon. Click Settings, and then deselect Show Tray Messages. When you disable the Now Accelerating message, the Video Accelerator system tray icon flashes to indicate when acceleration is in progress.

How can I enable HD Video Acceleration and iTunes Downloads Acceleration?
HD Video Acceleration and iTunes Downloads Acceleration are features of SPEEDbit Video Accelerator Premium. If you want to enjoy HD videos without the wait, and receive the fastest possible iTunes download speed you can purchase a yearly premium subscription.

How can I enter my Activation code after purchasing SPEEDbit Video Accelerator Premium?
When you upgrade to SPEEDbit Video Accelerator Premium, you are emailed an Activation Code that will enable the advanced features including HD Video Acceleration and fast iTunes downloads.
To enter your Activation code, right-click the SPEEDbit Video Accelerator tray icon, and then click Enter Activation Code. Type your Activation code and email address into the appropriate fields and then click Next.
SPEEDbit Video Accelerator will validate your Activation Code and then enable the premium features.

What is the Main Status screen?
The Status screen provides you with a central location to look up information about SPEEDbit Video Accelerator. You can find out what acceleration options you have available, enable premium features, find a list of video sites supported by SPEEDbit Video Accelerator, and access the Option and Settings window.

Do I have to open the SPEEDbit Video Accelerator main status window for the acceleration to work?
No. When you watch a video, SPEEDbit Video Accelerator automatically accelerates your videos making them run faster and smoother.

How can I configure SPEEDbit Video Accelerator to work with my browser proxy?
If you use a proxy to access the Internet, you will have to set SPEEDbit Video Accelerator's Proxy settings to enable acceleration. Using a proxy is only available when watching videos with Internet Explorer.
To allow Video Accelerator to work with a Proxy:
  1. Right-click the SPEEDbit Video Accelerator tray icon, and then click Settings.
  2. In the Settings window, select the Set SPEEDbit Video Accelerator as browser proxy option.
    A script is added to your Internet Explorer Proxy Settings that allows SPEEDbit Video Accelerator to work with your proxy.
For additional Proxy options please see the SPEEDbit Video Accelerator Help page.

How can I hide the SPEEDbit Video Accelerator tray icon?
To remove the SPEEDbit Video Accelerator Tray Icon from the Windows System Tray:
  1. Right-click the SPEEDbit Video Accelerator tray icon, and then click Settings.
  2. Select the Hide Tray Icon option.
To restore Video Accelerator to the System Tray:
  1. Click the Start menu, and then navigate to the SPEEDbit Video Accelerator program folder.
  2. Click SPEEDbit Video Accelerator, and the SPEEDbit Video Accelerator window appears.
  3. Click the Options button, and deselect the Hide Tray Icon option.

How do I stop Video Accelerator loading on startup and open it manually instead?
By default, SPEEDbit Video Accelerator is configured to load when your system starts up. You can disable this feature and open Video Accelerator manually instead. To stop loading on startup:

  1. Right-click the SPEEDbit Video Accelerator tray icon, and then click Settings.
  2. From the Settings window, deselect the Load service on Startup option.
SPEEDbit Video Accelerator will no longer open automatically when you startup your system. You will have to open SPEEDbit Video Accelerator manually each time you wish to receive acceleration.
To re-open SPEEDbit Video Accelerator, click the Start menu and navigate to the SPEEDbit Video Accelerator program folder. Click SPEEDbit Video Accelerator to launch the application.

How do I Enable or Disable Real-time Video Tweeting?
Real-time video tweeting is enabled by default. Unselect the Enable Real-time Video Tweeting option from the SPEEDbit Video Accelerator settings window, if you do not wish to see the Tweet this Video message.

How do I update a different Twitter account?
You can change your Twitter login information or login as a different user at any time from the Twitter update dialog box.
  1. While playing a web video, click the Tweet this Video message that appears.
  2. Select the Update another Twitter account option, and then click Update. This option will appear only if you previously entered and saved the details of a Twitter account.
  3. Type your Twitter login information into the Twitter login dialog box and click OK to post your update to Twitter.